Modern business communications use a mix of traditional telephony, mobile phones, email, and fax. In addition, Instant Messaging (IM) applications & video conferencing facilities make up the rich portfolio of applications that are used to exchange information with colleagues, customers and suppliers.
Traditionally the elements in this mix of communications have always been kept separate from each other although nowadays, the concept of ‘unified communications platforms’ allows communication devices and applications interact with one another. By allowing each communications platform to integrate and exchange information, organisations benefit from simplified internal communications and improved business processes. Individuals can be easily located and contacted, providing a more efficient and responsive service to customers.
Hosted phone systems are an exciting development in business telecommunications. They move business communications beyond the fixed, inflexible box in the office and create a versatile, agile and flexible new way of using phone services that provides the user with substantial savings.
Hosted Telephone Systems (Voice over IP telephony) are an ideal solution for single or multi-sited organisations and you can use the same telephone number(s) across all of your offices. If you have home workers and office staff all needing to stay in touch, hosted telephony reduces your bills and connects mobile, remote and office workers. A few of the many benefits include:
Disaster Recovery Solution – Fire, flood or theft can render your business completely inaccessible. Disaster recovery allows you to get back in business following this type of failure. You can resume communication with your customers even if your place of business remains closed.
Keep your existing telephone number – Simple and stress-free transition by ‘porting’ your old telephone number(s). Once ported across your numbers can follow you anywhere your company is located.
Stay in control and connected – With on-line call logging and reporting, it’s easy to stay in control of your bills. Connect multiple branches, remote workforces or home-based workers with the appearance of a workforce united in one building.
Quick and easy set up – A simple installation means you can be up and running in no time.
Integrates your IT and telephone systems together to reduce costs and give you one point of contact for support through one monthly fee.
Future Proof – as the software running the service is on the cloud, it is constantly being updated so you never need to upgrade your phone system to take advantage of new features or when your business expands.
Auto-attendant, Voicemail to e-Mail, call-groups, call divert & forwarding etc –
To find out how an integrated telephone system can help your business, please contact our sales department on (01782) 26 44 55 or e-mail ITexpert@UKbusiness.IT
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